Contact SDI Labs
Questions about ordering, logistics, or coverage? Send us a note—our team will respond promptly. Please do not include protected health information (PHI) in the form.
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Helpful Info
What information should I send?
General questions about onboarding, logistics, or billing are great. Avoid PHI. For coverage checks, share payor name, plan, and the test category (e.g., PCR Respiratory, UTI).
Emergency / After Hours
For critical escalations outside normal hours, call (877) 509-0376 and leave a detailed voicemail; on-call staff will review.
Submitting Requisitions
Include a completed requisition with each specimen. Download the latest form here: Molecular PCR Requisition.
Notice: Do not submit protected health information (PHI) through this form or email unless explicitly arranged. Use secure channels provided by SDI Labs.